Summary
Overview
Work History
Education
Skills
Timeline
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Riley Kiedaisch

Simi Valley,CA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Dat Nguyen
10.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.

Swim Instructor

Savannah
05.2021 - 08.2021
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.

Education

Opportunities For Learning - Baldwin Park Ii
Simi Valley, CA

Skills

  • Guest Interaction
  • Service Quality
  • Friendly, energetic, helpful, passionate
  • Problem solving

Timeline

Front Desk Associate

Dat Nguyen
10.2022 - Current

Swim Instructor

Savannah
05.2021 - 08.2021

Opportunities For Learning - Baldwin Park Ii

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Riley Kiedaisch