Riley Kim
Honolulu,HI
Summary
Proactive and results-oriented professional with a track record of enhancing customer experiences at Moby's Coffee Shop. Excelled in multitasking and guest engagement, leveraging bilingual communication skills to elevate service quality. Demonstrated exceptional physical endurance and proficiency in cash management, contributing to improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
Moby's Coffee Shop
05.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Personal Trainer
Wilfit Sport Club
12.2015 - 04.2020
Led training sessions for individuals and groups.
Collaborated with multidisciplinary teams to improve patient outcomes.
Ensured functionality and safety of gym gear.
Executed successful marketing campaigns.
Education
Master Of Criminal Justice - Political Science
HongIk University
Seoul, Korea04.2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash Management
- Guest engagement
- Dining Assistance
- Service-Oriented Communication
- Bilingual Communication in English and Korean
- Exceptional Physical Endurance
- Quick Study
Timeline
Server
Moby's Coffee Shop
05.2021 - 12.2023
Personal Trainer
Wilfit Sport Club
12.2015 - 04.2020
Master Of Criminal Justice - Political Science
HongIk University
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