Summary
Overview
Work History
Education
Skills
Timeline
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Riley Koehler

Athens,OH

Summary

I'm a journalism student with a solid foundation in communications, complemented by minors in political science and public relations. I've developed strong skills in researching, writing, and editing stories that connect with different audiences. My political science studies have helped me build a deeper understanding of current events. I'm passionate about ethical journalism and committed to delivering accurate and impactful stories.

Overview

2
2

Years of college completed

Work History

Server

TGI Fridays
05.2024 - Current
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Merchandise Associate

HomeGoods
11.2022 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Greeted, serviced, checked out, and thanked all customers.
  • Used pallet jacks to move and position merchandise.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Stocked and Flowed Merchandise.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Merchandise Associate

Macys Department Store
11.2020 - 11.2021
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Seasonal

Education

Bachelor of Science - Journalism

Ohio University
Athens, OH
05-2027

High School Diploma -

Cuyahoga Falls High School
Cuyahoga Falls, OH
05-2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • News writing
  • Excellent Communication

Timeline

Server

TGI Fridays
05.2024 - Current

Merchandise Associate

HomeGoods
11.2022 - Current

Merchandise Associate

Macys Department Store
11.2020 - 11.2021

Bachelor of Science - Journalism

Ohio University

High School Diploma -

Cuyahoga Falls High School

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Riley Koehler