Riley Leflar
King Of Prussia,PA
Summary
Reliable outgoing Sales Associate with extensive experience in merchandising and customer service. With a history of team working skills and developing strong relationships while being dedicated to managing multiple tasks to ensure customer and company satisfaction. Along with the willingness to learn and take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Target
11.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Upper Merion High School
King Of Prussia, PA06.2020
Skills
- Product Sales
- Promotional Support
- Payment Processing
- Inventory Control
- Customer Service
- Excellent People Skills
- Time Management
- Cash Handling
- Conflict Resolution
- Guest Relations
- Fitting Room Maintenance
Timeline
Sales Associate
Target
11.2019 - Current
High School Diploma -
Upper Merion High School
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