Riley Maksymiu
Grand Rapids
Summary
Regional property management professional equipped to deliver results. Strong focus on team collaboration and flexibility to meet changing needs. Expertise in property operations, tenant relations, and financial oversight. Dependable, highly organized, and goal-driven with proven track record in enhancing property value and performance.
Overview
12
12
years of professional experience
Work History
Regional Property Manager
Cherry Street Management
Grand Rapids, MI
09.2024 - Current
- Collecting rent, managing budgets, and preparing financial reports
- Preparing, enforcing, and renewing lease agreements while ensuring legal compliance
- Marketing and leasing vacant units, including tenant screening and background checks
- Addressing tenant concerns, enforcing lease policies, and managing disputes
- Coordinating repairs, maintenance, and emergency service requests
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Managing evictions, security deposits, and legal matters in accordance with regulations
- Advising on property improvements, rent adjustments, and maximizing profitability
- Led operational strategies for multiple properties, enhancing tenant satisfaction and occupancy rates.
- Developed and implemented property management processes to improve efficiency and compliance across the region.
- Established vendor relationships to negotiate contracts, achieving cost savings while maintaining service quality across properties.
Community Manager
Edgewater Properties
Grand Rapids, MI
11.2021 - 11.2024
- Managed leasing operations across five luxury apartment complexes, optimizing occupancy rates
- Developed and executed strategic marketing and leasing initiatives to attract and retain tenants
- Screened applicants, negotiated leases, and ensured compliance with local and federal housing laws
- Oversaw lease renewals, tenant relations, and conflict resolution to maintain high resident satisfaction
- Coordinated maintenance requests and managed vendor relationships to uphold property standards
- Supervised leasing and maintenance office schedules, ensuring efficient team operations
- Conducted market analysis to adjust rental pricing and maximize property profitability
- Oversaw leasing operations, enhancing tenant satisfaction through effective communication and relationship management.
- Developed strategic marketing initiatives, increasing property visibility and attracting qualified tenants.
- Conducted property tours and presentations, showcasing features to prospective tenants and closing lease agreements effectively.
Lead Trainer
Stella's Lounge
Grand Rapids, MI
07.2019 - 11.2021
- Delivered exceptional customer service by anticipating needs and responding to inquiries promptly.
- Trained new servers on menu items, service standards, and POS system usage.
- Implemented strategies to enhance guest experiences through personalized service approaches.
- Oversaw daily operations, ensuring compliance with health and safety regulations consistently.
- Mentored junior staff, fostering a collaborative team environment focused on excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Olive Garden Server/Trainer
Darden Restaurants
Grand Rapids, MI
12.2017 - 08.2019
- Monitored server performance and addressed need for additional training or supplemental skills development.
- Encouraged and motivated new servers to consistently deliver a great dining experience
- Trained new servers in memorization methods and accurate recording of food and beverage orders.
- Supported servers in learning and memorizing menu items and preparation methods.
Waitress
Whichcraft Taproom
Midland, MI
10.2016 - 11.2017
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system.
- Coordinated with kitchen and serving staff for efficient service flow.
- Trained new host staff on operational procedures and customer service standards.
- Monitored dining area for guest satisfaction and addressed concerns promptly.
- Developed training materials for onboarding new employees, enhancing overall service quality.
Retail Sales Associate
Marshall's
Midland, MI
02.2014 - 09.2016
- Cash register trained
- Stock daily inventory
- Maintain a clean sales floor and organize designated department
- Oversee fitting rooms
- Placing returns back to their designated area.
Education
Associate's Degree - Business Management
Grand Rapids Community College
Grand Rapids, MI11-2019
Skills
- Document preparation
- Asset management
- Business planning
- Contract negotiation
- Regulatory compliance
- Tenant screening
- Property operations
- Lease agreement management
- Tenant relations
- Rent collection
- Property management
- Marketing and advertising
- Facilities management
Timeline
Regional Property Manager
Cherry Street Management
09.2024 - Current
Community Manager
Edgewater Properties
11.2021 - 11.2024
Lead Trainer
Stella's Lounge
07.2019 - 11.2021
Olive Garden Server/Trainer
Darden Restaurants
12.2017 - 08.2019
Waitress
Whichcraft Taproom
10.2016 - 11.2017
Retail Sales Associate
Marshall's
02.2014 - 09.2016
Associate's Degree - Business Management
Grand Rapids Community College