Riley Miller
Alpena,MI
Summary
Early-career restaurant team member with hands-on experience as a crew member, host, and curbside specialist. Skilled in guest communication, order verification, and organized service during busy shifts. Focused on delivering accurate orders, clean work areas, and positive customer experience.
Overview
2
2
years of professional experience
Work History
Carside Specialist
Applebee's
09.2025 - 10.2026
- Coordinated carside pickup orders, confirming customer details and delivery accuracy.
- Assisted team members with order verification, minimizing errors during busy periods.
- Addressed customer questions and special requests with prompt, professional service.
- Facilitated payment transactions efficiently, ensuring accuracy in handling cash or processing credit cards.
- Promoted a safe and clean working environment by adhering to proper food handling procedures and sanitation guidelines.
- Showcased adaptability in challenging situations, stepping up to cover unexpected absences or handle issues during shift.
Host
Applebee's
09.2025 - 10.2026
- Greeted guests promptly and set a positive first impression throughout dining room.
- Managed waitlist and seating flow to balance table turnover and guest satisfaction.
- Coordinated with servers and management to maintain smooth front-of-house operations.
- Resolved guest concerns calmly and redirected issues to appropriate team members.
- Tracked party sizes and special seating requests to support efficient table assignments.
- Assisted closing duties by resetting host area and preparing front entrance for next shift.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Crew Member
Arby's
07.2024 - 06.2025
- Prepared menu items accurately while maintaining speed and food quality standards.
- Operated a POS system to process orders, payments, and drive-thru transactions efficiently.
- Maintained clean, sanitized workstations, equipment, and dining areas.
- Trained new crew members.
- Collaborated with team members to complete orders.
Education
No Degree -
Alpena High School
Alpena05-2027
Skills
- Food safety compliance
- Team collaboration
- Sanitation practices
- Fast and efficient
- Effective multitasking
- Works Well Under Pressure
- Stress tolerance
- Good communication
- Willing to learn
- Customer service training
- Adaptability
- Strong work ethic
- Friendly attitude
- Motivational skills
- Phone etiquette
Timeline
Carside Specialist
Applebee's
09.2025 - 10.2026
Host
Applebee's
09.2025 - 10.2026
Crew Member
Arby's
07.2024 - 06.2025
No Degree -
Alpena High School