Riley Morales
Ridgecrest,CA
Overview
5
5
years of professional experience
Work History
Receptionist
Ledesma Chiropractic
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
Shift Leader
Crystal Geyser Water Plant
05.2021 - 09.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Paraprofessional Educator
Sierra Sands Unified School District
08.2018 - 05.2021
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
No Degree - General Studies
Cerro Coso Community College
Ridgecrest, CAHigh School Diploma -
Burroughs High School
Ridgecrest, CA05.2015
Skills
- Technical Support
- Time Management
- Customer and Client Relations
- Data Entry
- Scheduling
Timeline
Receptionist
Ledesma Chiropractic
09.2023 - Current
Shift Leader
Crystal Geyser Water Plant
05.2021 - 09.2023
Paraprofessional Educator
Sierra Sands Unified School District
08.2018 - 05.2021
No Degree - General Studies
Cerro Coso Community College
High School Diploma -
Burroughs High School