Riley Penrose
Texas Roadhouse Steakhouse
Columbia,MO
1
year of professional experience
Dedicated professional with a focus on customer satisfaction and team synergy. Experienced in coordinating with kitchen and staff to meet guest needs, ensuring memorable dining experiences and seamless operations.
Work History
Host
1 Year 4 Months- Welcomed and seated guests, ensuring a positive first impression.
- Managed waitlist efficiently, optimizing table turnover and guest experience.
- Answered incoming phone calls, providing accurate information and enhancing customer satisfaction
- Assisted in training new hosts on procedures and customer service standards.
- Communicated with kitchen and waitstaff to coordinate guest needs effectively.
- Served as the restaurant mascot on Mondays, engaging guests and promoting a fun dining atmosphere
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Adaptable to change
Professional appearance
Telephone reception
Reservations
Seating arrangements
Timeline
Host
Texas Roadhouse Steakhouse
09.2024 - 01.2026Read More
Chaffee High School
High School Diploma
Read More