Riley Philbrook
Phoenix,AZ
Summary
Dedicated front desk professional with strong customer service and organizational skills. Proven ability to enhance customer experience and maintain accurate financial records. I am always open to learning new things and picking them up quickly.
Overview
5
5
years of professional experience
Work History
Front Desk Assistant
Philbrook Law Office
Vancouver, Washington
05.2024 - 08.2025
- Conducted client consultations to assess needs and gather relevant information for case preparation.
- Supported billing and invoicing processes, maintaining accurate financial records for client accounts.
- Developed and maintained effective filing systems to enhance organizational efficiency.
Front Desk Sales Associate
Orange Theory
Phoenix, Arizona
10.2023 - 04.2024
- Assisted customers with inquiries and provided detailed information about services offered.
- Processed sales transactions accurately and efficiently at the front desk.
- Maintained a clean and organized front desk area to enhance customer experience.
Front Desk Sales Associate
StarCycle
Vancouver, Washington
03.2020 - 05.2022
- Trained new staff on front desk procedures to uphold service standards.
- Maintained accurate billing records and handled payment processing efficiently.
- Developed positive relationships with clients to foster a welcoming environment.
- Educated clients about membership options and benefits to boost sales conversions.
Education
BBA - Business Management
Grand Canyon University
Phoenix, AZSkills
- Customer service
- Financial recordkeeping
- Client consultations
- Problem resolution
- Team collaboration
- Organizational skills
- Sales transactions
- Training staff
- Payment processing
- Conflict management
- Listening skills
- Cash handling
- Maintaining cleanliness
- Calendar management
- Multitasking and organization
Websites
Custom Section 1
Class schedule
Wed/Friday: 9 am - 10:45 am
Tuesday/Friday: 9 am - 12:45 pm
All other days and times, I am free of any obligations.
References
References available upon request.
Timeline
Front Desk Assistant
Philbrook Law Office
05.2024 - 08.2025
Front Desk Sales Associate
Orange Theory
10.2023 - 04.2024
Front Desk Sales Associate
StarCycle
03.2020 - 05.2022
BBA - Business Management
Grand Canyon University