Overview
Work History
Education
Skills
Timeline
Generic

Riley Phillips

Baker City

Overview

26
26
years of professional experience

Work History

Server

Olive Garden Restaurant
Bend
11.2024 - 01.2026
  • Providing excellent service to guests.
  • Communicating effectively with guests and co workers.
  • Providing a welcoming and pleasant experience.
  • Managing time effectively.

Shift Supervisor

News and Smokes
Bend
07.2022 - 10.2024
  • Supervised daily operations and ensured compliance with safety standards.
  • Trained new staff on customer service protocols and store procedures.
  • Managed inventory and sales data.
  • Managed orders from multiple vendors.
  • Resolved customer complaints and reported issues to senior management.
  • Identified needs of customers promptly and efficiently.

Sales Associate

Hempies (smoke shop)
Bend
04.2000 - 05.2022
  • Assisted customers with product selections and inquiries.
  • Operated point-of-sale systems for transactions and returns.
  • Provided accurate information about products, prices and services.
  • Described merchandise and explained use, operation and care.

Sales Associate

Target
Seattle
11.2016 - 02.2020
  • Assisted customers with product selections and inquiries.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Described merchandise and explained use, operation and care.

Sales Associate

Parallel 45 Skate Shop
Baker City
01.2012 - 04.2015
  • Managed wholesale orders and consulted with vendors.
  • Sold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Baker City
07-2013

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Inventory management
  • Staff training
  • Sales analysis
  • Vendor relations
  • Order processing
  • Point-of-sale operation
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Positive attitude
  • Problem solving

Timeline

Server

Olive Garden Restaurant
11.2024 - 01.2026

Shift Supervisor

News and Smokes
07.2022 - 10.2024

Sales Associate

Target
11.2016 - 02.2020

Sales Associate

Parallel 45 Skate Shop
01.2012 - 04.2015

Sales Associate

Hempies (smoke shop)
04.2000 - 05.2022

High School Diploma -

Baker City
Riley Phillips