Summary
Overview
Work History
Education
Skills
Hobbies
Interests
Timeline
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Riley Preston

Wendell,NC

Summary

Dedicated and hardworking sales associate with a solid background in fast-paced environments. Consistently delivers exceptional service to satisfy customers. Utilizes slow periods efficiently to manage daily tasks while actively seeking opportunities to enhance team performance and minimize waste. Also an experienced cashier, proficient in processing transactions, assisting customers, resolving issues, and providing prompt customer service. A creative problem-solver with a strong focus on delivering top-notch service.

Overview

5
5
years of professional experience

Work History

Sales Associate

Harbor Freight Tools USA
12.2024 - Current
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Customer Service Staff

Publix Super Markets Inc
11.2019 - 05.2024
  • Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
  • Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
  • Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Athens Drive Magnet High School
06.2021

Skills

  • Strong Work Ethic

  • Customer Service

  • Positive Attitude

  • Stock Rotation

  • Cleaning and sanitation

  • Box Cutter and Pallet Jack Safety

  • Display Setup

  • Money handling abilities

  • Inventory Counts

  • Complaint Handling

  • Document Control

Hobbies

Playing video games, watching movies, tv shows, and listening to music.

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Sales Associate

Harbor Freight Tools USA
12.2024 - Current

Customer Service Staff

Publix Super Markets Inc
11.2019 - 05.2024

High School Diploma -

Athens Drive Magnet High School

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