Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Readshaw

Conway,SC

Summary

Highly skilled in training and mentoring barista teams to deliver consistent, high-quality coffee experiences. Expert in implementing streamlined processes, maintaining equipment, and ensuring the satisfaction of our customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
Conway, SC
07.2024 - Current
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Coaching new-hire baristas as well as fellow partners.

Internet Technician

Western Cable
Tempe, AZ
01.2023 - 02.2024
  • Provided technical support to customers in the installation and troubleshooting of internet services
  • Demonstrated strong interpersonal and communication skills while interacting with customers, colleagues, and management
  • Provided both residential and corporate locations with the equipment and necessities for internet services

Host

V's Taproom
PEORIA, Arizona
05.2022 - 12.2022
  • Greeted guests in a friendly and professional manner, providing excellent customer service
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
  • Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints

Barista Trainer

Starbucks
PEORIA, Arizona
04.2021 - 05.2022
  • Provided one-on-one guidance to new barista hires on all aspects of the job from daily operations to customer service standards
  • Answered customer phone calls and appropriately addressed questions and complaints
  • Presented and explained drink menu, answering questions to educate customers

Cashier

Safeway
PEORIA, Arizona
09.2020 - 04.2021
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning

Education

High School Diploma -

Liberty Highschool
Peoria, AZ
05-2022

Skills

  • Customer Service
  • Team Player
  • Trained Leadership Skills
  • Detail Managment

Certification

  • Food Handler's Card
  • Title 41

Timeline

Barista Trainer

Starbucks
07.2024 - Current

Internet Technician

Western Cable
01.2023 - 02.2024

Host

V's Taproom
05.2022 - 12.2022

Barista Trainer

Starbucks
04.2021 - 05.2022

Cashier

Safeway
09.2020 - 04.2021

High School Diploma -

Liberty Highschool

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Riley Readshaw