Riley Roberts
Albertville,MN
Summary
Strong customer service skills, and comprehensive product knowledge. Exceptional problem-solving abilities lead to improved customer interactions and increased sales. Track record of fostering customer loyalty through effective communication and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intramural Sports Official
University of Minnesota - Twin Cities
Minneapolis, MN
12.2024 - Current
- Attended meetings for training purposes in order to stay up-to-date on changes in rules or regulations.
- Developed positive relationships with athletes and other officials through effective communication.
- Monitored and enforced game rules to ensure fairness.
- Coordinated with other officials to ensure consistent enforcement of rules throughout the season.
- Responded quickly and professionally to emergency situations such as injuries or fights.
Landscaper
Mike Roberts
Clearwater, MN
06.2024 - Current
- Transported plants, turf and other materials to designated areas for installation.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
Retail Sales Associate
Old Navy, Gap
Albertville, MN
05.2022 - 08.2023
- Inspected purchased items for defects before handing them over to customers.
- Stocked shelves with merchandise according to company standards.
- Assisted customers with finding the right product for their needs.
- Participated in team meetings and training sessions.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
High School Diploma -
St. Michael-Albertville Highschool
Saint Michael, MN06-2023
Some College (No Degree) - Psychology
University of Minnesota
Minneapolis, MNSkills
- Conflict resolution
- Emergency response
- Team coordination
- Effective communication
- Customer service
- Relationship building
- Time management
- Problem solving
- Critical thinking
- Assertiveness and confidence
Certification
- CPR and first aid certified
Languages
ASL
Limited
Spanish
Limited
Timeline
Intramural Sports Official
University of Minnesota - Twin Cities
12.2024 - Current
Landscaper
Mike Roberts
06.2024 - Current
Retail Sales Associate
Old Navy, Gap
05.2022 - 08.2023
High School Diploma -
St. Michael-Albertville Highschool
Some College (No Degree) - Psychology
University of Minnesota
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