Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Riley Rogers, CAM

Austin,TX

Summary

Hands-on Community Manager known for excellent communication, innovative marketing strategies, and financial literacy. My objective is to continuously expand my real estate management knowledge, experience, and competences while building mutually beneficial resident, client, and colleague relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Manager

Brook Meadow Village, RPM Living
03.2023 - Current

Community Manager

The Shiloh At Oak Hill, RPM Living
08.2022 - 03.2023

Community Manager

Henry Heights, RPM Living
10.2021 - 08.2022

Community Manager

Jewel, RPM Living
11.2020 - 10.2021
  • Manage daily operations of communities ranging from value add to newly stabilized lease up; including staying up to date with vendor appointments, client calls, site visits, and training calls
  • Deliver clear and concise owner reports, distribute monthly financials package, and lead weekly owner calls to discuss operations
  • Resolved challenges with residents, vendors and employees in an immediate and proactive manner in order to reach monthly KPI goals
  • Managed on-site teams consisting of 1-5 team members, conducting quarterly and annual reviews and evaluations, while providing support and setting attainable goals
  • Assisted with budget creation and discussion for 3 communities, ranging from 106 units to 286 units
  • Ensure invoices are paid in a timely manner while meeting budgetary goals; achieved a net operating income of $78,662 or 8.28% during my tenure at Henry Heights
  • Full knowledge of RPM procedures and policy which allows me to make clear and concise decisions
  • Ensure resident retention goals are met to; achieved an average of 24.26% increase ($263.67) for lease renewals at Henry Heights
  • Successfully demonstrate leading with a client’s mindset by ensuring client goals are being met through achieving KPIs

Assistant Community Manager

Jewel, RPM Living
07.2020 - 11.2020

Assistant Community Manager

Chandelier, RPM Living
11.2018 - 07.2020
  • Continuously followed up with residents in order to secure rent payments and hit monthly collection bonus
  • Met and succeeded monthly resident retention goals by realizing 50%-60% retention rate during my tenure
  • Solved delinquency issues and demonstrated problem solving through proactively utilizing the TAA Lease Agreement
  • Assisted Community Manager with month end close reporting
  • Helped with weekly pricing calls to exceed client goals and budgeted revenue
  • Oversaw leasing team to assist with hitting weekly and monthly goals

Leasing Professional

TRIO, RPM Living
07.2017 - 11.2018
  • Met and fulfilled monthly sales expectations and leasing objectives as an individual and team; consistently kept our prospect pipeline organized and up to date
  • Facilitated marketing efforts for the community to increase prospect traffic, leasing velocity, and occupancy
  • Ensured all applicant files were correct and up to company guidelines; leasing commission was never withheld for unfinished files

Skills

  • Yardi, Salesforce, Tableau
  • Real Page budgeting, LRO
  • Financial budgeting and reporting
  • Social media execution
  • Vendor management
  • Client service and support
  • Effective interviewing
  • Crisis management
  • Business etiquette
  • Market analysis

Certification

  • CAM- Certified Apartment Manager, National Apartment Association 2022

Timeline

Community Manager

Brook Meadow Village, RPM Living
03.2023 - Current

Community Manager

The Shiloh At Oak Hill, RPM Living
08.2022 - 03.2023

Community Manager

Henry Heights, RPM Living
10.2021 - 08.2022

Community Manager

Jewel, RPM Living
11.2020 - 10.2021

Assistant Community Manager

Jewel, RPM Living
07.2020 - 11.2020

Assistant Community Manager

Chandelier, RPM Living
11.2018 - 07.2020

Leasing Professional

TRIO, RPM Living
07.2017 - 11.2018

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Riley Rogers, CAM