Riley Singleton
Florissant,MO
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Advanced Bone & Joint
O'Fallon, MISSOURI
05.2023 - Current
- Handled sensitive information in a confidential manner.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Assisted with scheduling appointments for clients and visitors.
- Updated customer information in databases regularly to ensure accuracy of records.
- Greeted visitors warmly and directed them to correct personnel or office.
- Handled incoming and outgoing mail and packages.
- Completed basic bookkeeping and document filing.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Input customer data into reservation systems and updated to reflect room changes.
Education
Some College (No Degree) - Elementary Education
University of Missouri - Columbia
Columbia, MOSome College (No Degree) -
Moberly Area Community College
Moberly, MOSkills
- Guest Relations
- Project Management
- Office Organization
- Supply Management
- Mail distribution
- Departmental support
- Customer Service
- Listening Skills
- Scheduling appointments
- Problem-solving skills
- Time Management
- Effective Planning
- Appointment Scheduling
- Conflict Management
- Scheduling
- Goal Setting
Affiliations
- High school Lacrosse caption
- Greek Life
- Small Business owner
Accomplishments
- Mary Rielly Awards
References
References available upon request.
Timeline
Front Desk Receptionist
Advanced Bone & Joint
05.2023 - Current
Some College (No Degree) - Elementary Education
University of Missouri - Columbia
Some College (No Degree) -
Moberly Area Community College
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