Riley Smith
Summary
Five years serving in the U.S. Coast Guard developed strong problem solving skills, team work and communication skills and an ability to preform under stressful conditions. Over two of experience supervising 20 plus employees in a UPS shipping facility and a fast paced gym setting developed the ability to effectively train employees to preform work safely and efficiently as well as manage people and meet customer needs in a fast paced environment.
Overview
9
9
years of professional experience
Work History
General Manager
Anytime Fitness
Milton, WA
08.2025 - Current
- Led operations to enhance member engagement and retention strategies.
- Developed training programs to improve staff performance and service delivery.
- Implemented marketing campaigns to increase membership growth and brand awareness.
- Coordinated facility maintenance to ensure a safe and welcoming environment for members.
Server
Township 20
Sumner, WA
03.2025 - 07.2025
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Trained and mentored new servers on menu knowledge, service techniques, and operational procedures.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
Assistant Manager
Planet Fitness
Puyallup
10.2023 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Avionics Electronics Technician
U.S. Coast Guard
Kodiak, AK
01.2018 - 08.2023
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Diagnosed faults and developed resolution plans.
- As member of flight crew operated mission system and worked together with other flight crew members to safely and efficiently conduct search and rescue missions.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Youth Leader
Kodiak Bible Chaple
Kodiak, AK
10.2020 - 06.2023
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
Supervisor
UPS
Tukwila, WA
10.2016 - 12.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Associate of Arts -
Green River Community College
Auburn, Washington, WA03-2025
High School Diploma -
Seattle Christian School
SeaTac, WA06.2012
Timeline
General Manager
Anytime Fitness
08.2025 - Current
Server
Township 20
03.2025 - 07.2025
Assistant Manager
Planet Fitness
10.2023 - 02.2025
Youth Leader
Kodiak Bible Chaple
10.2020 - 06.2023
Avionics Electronics Technician
U.S. Coast Guard
01.2018 - 08.2023
Supervisor
UPS
10.2016 - 12.2017
Associate of Arts -
Green River Community College
High School Diploma -
Seattle Christian School