Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

RILEY TAYLOR

MIAMI

Summary

Dynamic Front Desk Coordinator with proven expertise at Cora Physical Therapy, excelling in administrative support and problem-solving. Enhanced client satisfaction through efficient appointment scheduling and developed procedures that improved service quality. Proficient in POS systems and multi-line phone management, fostering a welcoming environment and ensuring seamless operations.

Overview

6
6
years of professional experience

Work History

Front Desk Coordinator

Cora Physical Therapy
03.2023 - Current
  • Assisted in daily front desk operations, ensuring smooth guest check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized reception area, enhancing overall visitor experience and professionalism.
  • Coordinated appointment scheduling, optimizing office workflow and efficiency.
  • Supported inventory management for office supplies, ensuring availability and cost-effectiveness.
  • Developed familiarity with office software systems to streamline administrative tasks effectively.

Front Desk Receptionist

Fox Physical Therapy
01.2019 - 02.2023
  • Greeted and assisted visitors, ensuring a welcoming environment and efficient check-in process.
  • Implemented filing systems for client records, enhancing accessibility and confidentiality of sensitive information.
  • Developed standard operating procedures that improved response time to client inquiries and enhanced overall service quality.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Coordinated appointment scheduling, optimizing front desk workflow and minimizing wait times for clients.
  • Processed incoming mail and packages, maintaining organized tracking for timely distribution to staff.

Education

Studio Arts

Florida International University
Miami, FL
04-2023

Skills

  • Administrative skills
  • Administrative support
  • POS systems
  • End-of-day reporting
  • Problem-solving skills
  • Visitor check-in skills
  • Phone call direction
  • Multi-line phone systems
  • Listening skills
  • Effective planning

Languages

English

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a passion for photography and editing photos

Timeline

Front Desk Coordinator

Cora Physical Therapy
03.2023 - Current

Front Desk Receptionist

Fox Physical Therapy
01.2019 - 02.2023

Studio Arts

Florida International University

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