Riley Trigwell
Los Angeles,CA
Summary
Dynamic cocktail server with extensive expertise in beverage presentation and upselling, honed at Roost 374. Proven ability to elevate guest experiences and drive revenue growth through creative techniques and meticulous order accuracy. Strong organizational skills complement a deep knowledge of cocktails and wines, ensuring exceptional service in high-volume environments.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Roost 374
San Clemente, CA
07.2024 - Current
- Maintain a speakeasy ambiance with an enthusiastic attitude.
- Elevate the guest experience through vibrant cocktail presentations.
- Manage intricate cocktail orders, demonstrating extensive knowledge of ingredients, and preparation techniques.
- I poured wine, beer, and made occasional cocktails for patrons.
Server
Hazie's
San Francisco, CA
09.2022 - 07.2024
- Maintain meticulous attention to detail in order, accuracy, and presentation.
- Mentor new floor staff, strengthen customer service, and restaurant protocols.
- Continuously expand spirit and wine expertise, enhancing guest satisfaction, and contributing to increased beverage sales.
- Demonstrate strong organizational skills and reliability, constantly exceeding expectations in a high-volume setting.
Server
The Brixton
San Francisco , CA
07.2022 - 10.2023
- Familiarize the guest with different menu options and daily specials.
- Accurately record food and drink orders.
- Pioneered creative upselling techniques for specialty drinks and add-ons, contributing to increased average check sizes, and overall revenue growth.
Education
High School Diploma -
San Clemente High School
06-2017
Some College (No Degree) - Fashion Design
Saddleback College
Mission Viejo, CASkills
- Cocktail preparation
- Wine service
- Beverage presentation
- Order accuracy
- Menu knowledge
- Customer service
- Organizational skills
- Upselling
Timeline
Cocktail Server
Roost 374
07.2024 - Current
Server
Hazie's
09.2022 - 07.2024
Server
The Brixton
07.2022 - 10.2023
High School Diploma -
San Clemente High School
Some College (No Degree) - Fashion Design
Saddleback College