Riley Walker
Columbus,OH
Summary
Motivated and compassionate counseling graduate student seeking an internship to apply evidence-based therapeutic skills in a clinical setting. Strong foundation in active listening, teamwork, and communication, with a commitment to supporting diverse populations and promoting mental health and personal growth.
Overview
2027
2027
years of professional experience
Work History
Insurance Producer
United Insurance Professionals
2025 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Analyzed client needs to recommend appropriate insurance products and coverage options.
- Provided ongoing support and education to clients regarding claims processes and policy details.
- Executed policy renewals and modifications, ensuring accuracy in documentation and compliance.
Manager
698 Asian Kitchen
2024 - Current
- Developed training programs for new employees, enhancing team performance and retention.
- Fostered a positive work environment, promoting teamwork and effective communication among staff.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Lead Server
Song Lan Restaurant
2021 - 2023
- Supervised daily operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored new staff on restaurant procedures and customer engagement techniques.
Community Outreach Intern
NAMI Greater Cleveland
2021 - 2022
- Assisted in organizing community events and workshops to promote mental health awareness.
- Developed educational materials for outreach programs to engage diverse audiences.
- Supported social media efforts by creating content that highlights organizational events and resources.
Education
Master of Science - Clinical Mental Health Counseling
Cleveland State University
Cleveland, OH05.2027
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05.2023
High School Diploma -
Buckeye High School
Medina, OH05.2019
Skills
- Verbal and written communication
- Documentation and reporting
- Social skill building
- Team collaboration
- Community outreach
- Psychoeducation delivery
Timeline
Insurance Producer
United Insurance Professionals
2025 - Current
Manager
698 Asian Kitchen
2024 - Current
Lead Server
Song Lan Restaurant
2021 - 2023
Community Outreach Intern
NAMI Greater Cleveland
2021 - 2022
Master of Science - Clinical Mental Health Counseling
Cleveland State University
Bachelor of Arts - Psychology
The Ohio State University
High School Diploma -
Buckeye High School