Dedicated professional with strong organizational skills and a focus on patient-centered care. Experienced in coordinating patient schedules and managing billing inquiries, ensuring reliable support and effective communication.
Overview
8
8
years of professional experience
Work History
Business Office Specialist
Fort Jesse Imaging
Normal, IL
05.2025 - Current
Managed patient billing inquiries and efficiently resolved issues.
Delivered patient-centered care by actively engaging with patients to address their needs.
Oversaw patient records and faxed reports and images to requesting offices.
Scheduled patients appointments. Assisted in reception tasks to support front desk operations. Provided support in appointment management to ensure patient satisfaction.
Childcare Provider
Molly's Munchkins (Farm House)
Normal, IL
01.2018 - Current
Developed engaging educational activities to promote social development in children.
Communicated effectively with parents regarding children's progress and development goals.
Established routines that fostered a secure and nurturing environment for children.
Managed daily schedules, ensuring timely meal and nap times for optimal child well-being.
Implemented behavior management strategies to encourage positive interactions among children.
Patient Care Coordinator
Ivy Rehab For Kids
Bloomington, IL
02.2023 - 04.2024
Coordinated patient care schedules.
Took care of intake processes, ensuring accurate data collection and seamless onboarding experiences.
Facilitated communication between families and healthcare providers to address concerns promptly and effectively.