Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Waugh

Normal,IL

Summary

Dedicated professional with strong organizational skills and a focus on patient-centered care. Experienced in coordinating patient schedules and managing billing inquiries, ensuring reliable support and effective communication.

Overview

8
8
years of professional experience

Work History

Business Office Specialist

Fort Jesse Imaging
Normal, IL
05.2025 - Current
  • Managed patient billing inquiries and efficiently resolved issues.
  • Delivered patient-centered care by actively engaging with patients to address their needs.
  • Oversaw patient records and faxed reports and images to requesting offices.
  • Scheduled patients appointments. Assisted in reception tasks to support front desk operations. Provided support in appointment management to ensure patient satisfaction.

Childcare Provider

Molly's Munchkins (Farm House)
Normal, IL
01.2018 - Current
  • Developed engaging educational activities to promote social development in children.
  • Communicated effectively with parents regarding children's progress and development goals.
  • Established routines that fostered a secure and nurturing environment for children.
  • Managed daily schedules, ensuring timely meal and nap times for optimal child well-being.
  • Implemented behavior management strategies to encourage positive interactions among children.

Patient Care Coordinator

Ivy Rehab For Kids
Bloomington, IL
02.2023 - 04.2024
  • Coordinated patient care schedules.
  • Took care of intake processes, ensuring accurate data collection and seamless onboarding experiences.
  • Facilitated communication between families and healthcare providers to address concerns promptly and effectively.

Education

No Degree - Radiology

Heartland Community College
Normal, IL
05-2028

High School Diploma -

Tri-Valley
Downs, IL
05-2021

Skills

  • Multitasking Abilities
  • Teamwork and collaboration
  • Reliability
  • Excellent communication
  • Organizational skills

Timeline

Business Office Specialist

Fort Jesse Imaging
05.2025 - Current

Patient Care Coordinator

Ivy Rehab For Kids
02.2023 - 04.2024

Childcare Provider

Molly's Munchkins (Farm House)
01.2018 - Current

No Degree - Radiology

Heartland Community College

High School Diploma -

Tri-Valley