Riley Young
East Falmouth,Massachusetts
Summary
Dynamic and results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
5
5
years of professional experience
Work History
Bartender
The Flying Bridge Restaurant
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Paralegal Intern
Michael L. Mahoney P.C.
09.2023 - Current
- Conferred with clients and other involved parties to gather and track case information.
- Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
- Provided reliable assistance during discovery processes through diligent review of documents, identification of key issues, and summarization of findings for attorney review.
- Researched applicable laws and codes to analyze factual information and prepare summary reports.
- Assisted attorneys with case preparation, contributing to successful case outcomes.
- Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
Waitress
The Flying Bridge Restaurant
05.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Representative
Roche Brothers Supermarkets
06.2019 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
BBA - Business Management And Political Science
Stonehill College
North Easton, MA05.2025
High School Diploma -
Sturgis Charter School
Hyannis, MA05.2021
Skills
- Strong multitasking
- Customer Service
- Time Management
- Document drafting
- Highly reliable
- Team Collaboration
- Client Communication
- Microsoft Office
- Legal Research
- Problem-solving abilities
- Critical Thinking
Timeline
Bartender
The Flying Bridge Restaurant
05.2024 - Current
Paralegal Intern
Michael L. Mahoney P.C.
09.2023 - Current
Waitress
The Flying Bridge Restaurant
05.2022 - Current
Customer Service Representative
Roche Brothers Supermarkets
06.2019 - 01.2022
BBA - Business Management And Political Science
Stonehill College
High School Diploma -
Sturgis Charter School
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