RILEY DOPTIS
Las Vegas
Summary
Detail-oriented professional with strong customer service and administrative support skills. Experienced in coordinating office operations and enhancing workflow efficiency to deliver exceptional service.
Overview
8
8
years of professional experience
Work History
Office Assistant
Clark County Building Department
10.2025 - 06.2026
- Assisted in processing building permit applications and maintaining accurate records.
- Provided clerical support by managing correspondence and scheduling appointments efficiently.
- Coordinated office supply inventory, ensuring availability of necessary materials for daily operations.
- Supported staff with document preparation, enhancing workflow efficiency within the department.
- Collaborated with departmental staff to streamline communication processes and improve service delivery.
- Executed routine office tasks with attention to detail, contributing to overall organizational effectiveness.
Life Enrichment Coordinator
Opportunity Village
12.2023 - 10.2025
- Facilitated engaging activities to enhance social interaction among participants.
- Developed individualized enrichment plans based on participant interests and needs.
- Collaborated with multidisciplinary teams to assess and improve program effectiveness.
- Coordinated transportation logistics for community outings and events.
- Implemented feedback mechanisms to gather insights from participants and families.
- Maintained accurate documentation of resident participation in life enrichment programs for use by interdisciplinary teams during care planning processes.
Security Officer
MGM Resorts
01.2021 - 12.2023
- Monitored premises to ensure safety and security of guests and staff.
- Conducted regular patrols to identify potential hazards and deter unauthorized activities.
- Responded promptly to incidents, coordinating with local law enforcement when necessary.
- Implemented emergency response procedures during critical situations, ensuring guest safety.
- Trained new security personnel on protocols and effective surveillance techniques.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Insurance Agent
State Farm
06.2018 - 01.2021
- Developed customized insurance solutions to meet diverse client needs and preferences.
- Provided expert guidance on policy options, coverage limits, and claims processes.
- Conducted comprehensive risk assessments to identify potential coverage gaps.
- Mentored junior agents in sales techniques and customer relationship management strategies.
- Led initiatives to streamline policy renewal processes, enhancing client retention rates.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
High School Diploma -
Foothill Highschool
Henderson08-2018
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Dedicated team player
- Administrative support
- Office administration
- Office management
- Excel spreadsheets
- Strong problem solver
- Front office management
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Office Assistant
Clark County Building Department
10.2025 - 06.2026
Life Enrichment Coordinator
Opportunity Village
12.2023 - 10.2025
Security Officer
MGM Resorts
01.2021 - 12.2023
Insurance Agent
State Farm
06.2018 - 01.2021
High School Diploma -
Foothill Highschool