Riley Rourke
Duluth,MN
Summary
Dedicated and ambitious Social Work student fully committed to studies while juggling a close-to-full-time job. Aiming to support myself and gain valuable skills for my future profession. Possessing natural empathy and a strong work ethic, striving to make a positive impact in others' lives. Constantly seeking opportunities for learning and growth as I believe in continuous personal and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Homebee Residential & Community Action Services
Duluth, MN
06.2023 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful interactions.
- Thoroughly documented progress notes to track client goals, outcomes, concerns, and changes in behavior patterns.
- Medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Customer Relations Manager & Event Coordinator
Room at the Table
Cloquet, MN
06.2022 - Current
- Manage food truck operations and customer service.
- Ensured customer satisfaction.
- Assist in event planning and social media marketing.
- Adapt quickly in fast-paced environments, collaborating with team members to optimize efficiency.
On-Site Supervisor & Coach
Arrowhead Youth Soccer Association
Duluth, MN
08.2015 - Current
- Worked for a program called Net Busters, coaching 3-5-year-olds in soccer, and managed behaviors while facilitating activities for 10-20 kids.
- Summer 2023 and 2024, I was the 'coach of coaches,' which involved active communication, supervising, field management, and coordination.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Paraprofessional
Duluth Public Schools
Duluth, MN
08.2022 - 06.2023
- Worked in a setting 3 classroom at Denfeld High School, followed by day and residential treatment roles with K-5 students at Merritt Creek Academy.
- Enhanced classroom management with behavioral interventions and student progress monitoring.
- Provided one-on-one and small-group academic support, assisting special education teachers with accommodations, modifications, and classroom instruction.
Server
Red Robin
Eau Claire, WI
09.2022 - 02.2023
- Demonstrated strong multitasking and communication skills in a fast-paced environment, while ensuring excellent customer service.
- Collaborated with team members to maintain efficient workflow, problem-solving, and positive guest interactions.
Teacher
Grace Lutheran Communities
Eau Claire, WI
01.2022 - 05.2022
- Built strong relationships with students, parents, and colleagues, fostering a supportive afterschool program environment.
- Maintained accurate records of student attendance and behaviors, ensuring consistent communication with parents.
Clubhouse Staff
Hidden Greens North
Solon Springs, WI
07.2021 - 09.2021
- Checked in golfers, bartended, and occasionally cooked/served.
- Dedicated to enhancing golfers' experience by providing exceptional customer service and promptly addressing their needs.
Personal Care Attendant
Access North
Duluth, MN
06.2019 - 04.2021
- Assisted client with activities of daily living, and ensured safety, comfort, and well-being through consistent support.
- Provided transportation, meal planning, and nutrition to enhance client's overall health and quality of life.
PPE Production Employee
Frost River
Duluth, MN
05.2020 - 07.2020
- Sewed face masks for local hospitals and businesses during the COVID-19 pandemic.
- Demonstrated adaptability and versatility by cross-training and accepting additional responsibilities to support team effectiveness.
Education
University of Wisconsin Superior - Social Work
University of Wisconsin Superior
Superior, WI08.2025
University of Wisconsin Eau Claire - Education
University of Wisconsin Eau Claire
Eau Claire, WI05.2022
Duluth East High School -
Duluth East High School
Duluth, MN06.2020
Skills
- Strong Work Ethic
- Dependable
- Organized
- Strong Interpersonal Skills
- Medication Administration
- First aid and safety - CPR Certified
- Leadership
- Behavior Management & Redirection
- Compassionate Caregiving
- ADL support
Certification
- CPR Certification
- ACT Certification - U.S. Center for Mental Health and Sport
- Mental Health First Aid Certification
- PCA - Personal Care Aide
- DSP - Direct Support Professional
Training
- Mental Health & Sport Training
- Understanding & Supporting Autistic Individuals on the Job Training
- Mental Health First Aid Training (and Certification)
- Non-Violent Communication Training
- Adverse Childhood Experiences Training
- Concussion Training
Volunteer Experience
- Academic Service Learning Experience at the Boy's and Girl's Club
- Group Facilitation at the Boy's & Girl's Club
- Helped build a fire pit at Hope Haven Peer Respite Home in Superior, WI
- Social Work Student Association (meetings, planning, budgeting & events)
Awards
- National Honors Society
- National Society of Leadership and Success
- National Society of Collegiate Scholars
- Deans List all 6 semesters of College
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Direct Support Professional
Homebee Residential & Community Action Services
06.2023 - Current
Server
Red Robin
09.2022 - 02.2023
Paraprofessional
Duluth Public Schools
08.2022 - 06.2023
Customer Relations Manager & Event Coordinator
Room at the Table
06.2022 - Current
Teacher
Grace Lutheran Communities
01.2022 - 05.2022
Clubhouse Staff
Hidden Greens North
07.2021 - 09.2021
PPE Production Employee
Frost River
05.2020 - 07.2020
Personal Care Attendant
Access North
06.2019 - 04.2021
On-Site Supervisor & Coach
Arrowhead Youth Soccer Association
08.2015 - Current
University of Wisconsin Superior - Social Work
University of Wisconsin Superior
University of Wisconsin Eau Claire - Education
University of Wisconsin Eau Claire
Duluth East High School -
Duluth East High School
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