Rilynn Jackson-Jordan
Menifee,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sr Data Entry/Claims Processor
Distinguished Artwork Technologies
05.2020 - 04.2023
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Followed up with customers on unresolved issues.
- Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
- Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.
HR Manager
RJK Theatre Co.
10.2018 - 08.2022
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Marketing Manager
High View Apartments
02.2020 - 05.2021
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX08.2022
Skills
- Office Operations
- Informational Releases
- Customer Feedback
- Information Updates
- Customer Retention
- Customer Relationship Management
- Professional Development
- Office Organization
- Project Requirements
- Microsoft Office
- Data Entry Software
- Excellent Administrative Abilities
Timeline
Sr Data Entry/Claims Processor
Distinguished Artwork Technologies
05.2020 - 04.2023
Marketing Manager
High View Apartments
02.2020 - 05.2021
HR Manager
RJK Theatre Co.
10.2018 - 08.2022
Bachelor of Arts - Psychology
The University of Texas At San Antonio
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