Rim Bensadok
New York
Summary
Broker Account Manager with knowledge in analyzing, researching, and evaluating health insurance plans. Skilled in providing sound advice to Brokers on appropriate coverage based on individual needs and financial capabilities. Previous roles have contributed to improved client satisfaction through personalized consultation services.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Broker Account Manager
Professional Group Plans
New York
10.2025 - Current
- Manage broker accounts across employer groups, overseeing full renewal cycles — quoting, marketing medical and ancillary products, and issuing Requests for Proposals (RFPs) to carriers on behalf of clients.
- Advise brokers on renewal strategy, comparing plan designs and recommending benefit changes aligned with employer group needs and budget targets.
- Track and manage enrollments, terminations, benefit updates, claims inquiries, and reporting for all assigned groups using spreadsheet-based workflow tools.
- Deliver BenAdmin solutions for groups on the platform, including troubleshooting EDI feed issues and resolving data exchange problems between carriers and employer systems.
- Produce benefit guides, renewal packets, and administrative resources; serve as primary liaison for brokers and employer groups ensuring timely service resolution.
- Collaborated with clients to develop tailored insurance solutions that meet their needs.
- Educated clients on product offerings and industry regulations for informed decision-making.
Benefits Technology Associate
Professional Group Plans
New York
07.2024 - 10.2025
- Diagnosed and resolved BenAdmin platform issues, including EDI feed discrepancies and carrier data exchange configurations, for brokers and employer groups.
- Leveraged AI-driven tools to automate internal workflows and accelerate problem resolution for account and technology teams.
- Prepared claims reports and renewal analyses providing actionable, data-driven insights for account management.
- Led BenTech platform demonstrations and training sessions for clients and internal stakeholders.
- Coordinated project timelines with various departments for seamless execution.
Account Specialist
Corporate Synergies
New York
04.2024 - 05.2025
- Developed benefits guides, open enrollment materials, and branded client communications for employer group clients.
- Analyzed complex benefits data and built actionable client deliverables using advanced spreadsheet modeling.
- Supported webinars, client meetings, and enrollment events across the book of business.
Legislative Intern
U.S. House of Representatives
Pawtucket
11.2023 - 05.2024
- Drafted policy briefs, press releases, and constituent correspondence to inform and engage legislative staff.
- Managed digital content and civic engagement messaging to enhance community outreach efforts.
- Coordinated town halls, public meetings, and constituent events to facilitate open dialogue between officials and constituents.
Education
B.A. - Political Science, Minor in Marketing & Anthropology
Roger Williams University
Bristol, RI 05.2019 - 05.2023
Skills
- Medical & Ancillary Benefits
- RFP Management
- Client relationship management
- Proposal Writing
- BenAdmin Platforms
- Regulatory compliance
- EDI Feed Troubleshooting
Credentials
License:
NY Life, Accident & Health Insurance
BrokeNABIP Member (National Association of Benefits and Insurance Professionals)
Languages:
Salesforce, BenAdmin Platforms, Microsoft Office Suite, Google Workspace, Canva, Mailchimp, Publisher, English, Native, Arabic, Fluent, French, Beginner
Timeline
Broker Account Manager
Professional Group Plans
10.2025 - Current
Benefits Technology Associate
Professional Group Plans
07.2024 - 10.2025
Account Specialist
Corporate Synergies
04.2024 - 05.2025
Legislative Intern
U.S. House of Representatives
11.2023 - 05.2024
B.A. - Political Science, Minor in Marketing & Anthropology
Roger Williams University
05.2019 - 05.2023