Rima Mansor
Denver,CO
Summary
A committed, detail-oriented, and goal-oriented professional recognized for streamlining intricate tasks and enhancing processes to boost efficiency and effectiveness. Demonstrated proficiency in swiftly grasping new concepts, facilitating efficient delegation, and enhancing profitability. Extensive expertise and achievements in fostering mutually advantageous relationships with stakeholders across various organizational levels.
Overview
6
6
years of professional experience
Work History
Administration and Operations
JLL Supporting Google
08.2021 - Current
- Successfully organized and executed 4-5 events for 123 Google employees, showcasing meticulous planning and attention to detail
- Proactively developed and implemented marketing strategies that increased event attendance by 25%, demonstrating strategic thinking and adaptability
- Revitalized and streamlined monitoring of Key Performance Indicators (KPIs) for a team of approximately 300 contributors, resulting in a refined badging process and heightened organizational security
- Assisted with event planning by coordinating meetings, confirming attendees, and managing multiple external vendors and onsite support, ensuring dynamic experiences for onsite teams
- Designed targeted digital campaigns and impactful client presentations using Adobe Express, leading to a 30% increase in client satisfaction during successful product launches
- Designed and executed impactful signage consistent with Google brand guidelines, maintaining brand integrity and visual consistency
- Produced over 30 engaging and informative videos for team meetings, presentations, and events using Adobe Premiere Pro, showcasing creativity and technical proficiency
- Provided exceptional customer service by greeting and assisting over 100 clients and their guests per day, ensuring a positive experience for all visitors
- Managed administrative tasks including data entry, document organization, and inventory management with 100% accuracy, ensuring smooth operations
- Managed receipt and delegation for the site's universal ticketing system, resolving over 50 weekly requests within a strict 24-hour timeframe, and offering follow-up actions to enhance client satisfaction.
Event & Marketing Specialist
Balfour Senior Living
03.2018 - 06.2021
- Collaborated with internal leasing team and external marketing team to coordinate special events + VIP clients including political candidates, ivy league speakers and educators
- Developed and implemented educational, social and cultural programming for 250+ clients
- Worked with internal teams to collect and provide weekly briefs to management including; attendance rates, care plans, projected events
- Executed new employee training including; HIPPA guidelines, PPC care and LifeLoop engagement platforms
- Oversaw execution of annual 'Welcome Home,' 'Grandparent's Day,' & Seasonal Soirées
- Coordinated and managed travel activities as required, ensuring efficient logistics and timely attendance at events.
Sales Representative
Mile High Auto Sales LLC
10.2017 - 02.2018
- Managed end-to-end vehicle sales process, from initial contact to successful deal closure.
- Applied market insights to strategically set prices and maintain competitive edge.
- Cultivated strong client relationships, resulting in high satisfaction and repeat business.
- Implemented targeted social media marketing strategies to expand clientele and boost sales.
- Ensured inventory quality through regular inspections and collaboration with mechanics.
- Handled all paperwork and financial transactions with precision and efficiency.
Education
Associate Degree - Business
Metropolitan State College of Denver
Digital Marketing and E-Commerce -
Google Career Certificate
Skills
- Proficient in Google Suite
- Microsoft Office Suite
- Customer Service
- Marketing Strategy Development
- Event Coordination
- Social Media Marketing
- Canva, Adobe Photoshop & Premiere (Intermediate)
- Problem-solving
Languages
English
Arabic
Timeline
Administration and Operations
JLL Supporting Google
08.2021 - Current
Event & Marketing Specialist
Balfour Senior Living
03.2018 - 06.2021
Sales Representative
Mile High Auto Sales LLC
10.2017 - 02.2018
Associate Degree - Business
Metropolitan State College of Denver
Digital Marketing and E-Commerce -
Google Career Certificate
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