RIMA RUSTOM
Methuen,MA
Summary
Human Resources professional adept at providing guidance to support organizational development, talent acquisition, staffing and retention, employee relations, benefits, and payroll. Focused on the long-term goals of an organization, acknowledging that people play a huge role in a company’s future success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PAYROLL SPECIALIST
Pura Vida Miami
Miami, FL
04.2025 - Current
- Process bi-weekly payroll, including wages, bonuses, and deductions.
- Maintain accurate employee records and update payroll data.
- Handle payroll inquiries, direct deposit setup, and tax form assistance.
- Administer garnishments, benefit deductions, and PTO tracking.
- Ensure compliance with payroll laws and reconcile payroll reports.
SENIOR HUMAN RESOURCES GENERALIST
Jeanne D'Arc Credit Union
Lowell, MA
07.2019 - 10.2024
- Responsible for full life cycle recruitment of top talent including sourcing, evaluation, preliminary screening, selection, and onboarding; ensures recruitment practices are compliant with state and federal laws.
- Improved operational processes resulting in a productivity increase in the HR department.
- Facilitates new hire orientation specific to policies and procedures, HRIS overview, and employment eligibility.
- Creates new hire profiles within HRIS, ensuring data integrity.
- Administers and manages bi-weekly and monthly payroll.
- Assists with the administration of benefits, leave of absence, and plan changes.
- Administers benefits open enrollment and processes any qualifying life events.
- Collaborates with hiring managers to ensure accurate job descriptions and hiring criteria.
- Maintains accurate career postings, including job boards, internally and externally.
- Maintains working knowledge of legal requirements affecting human resource functions and ensures policies, procedures, and reporting remain compliant.
- Researches and recommends best practices and enhancements to recruitment strategies.
- Collaborates with HR team members and participates in department projects.
ALLIED HEALTH RECRUITER
Barton Healthcare Staffing
Peabody, MA
01.2019 - 07.2019
- Designed and implemented the overall recruiting strategy.
- Managed over 60 cold calls per day.
- Sourced and attracted candidates by using databases, social media, etc.
- Conducted interviews and filtered candidates for open positions.
- Acted as a point of contact and built influential candidate relationships during the selection process.
ASSISTANT HEAD TELLER
TD Bank
Methuen, MA
05.2018 - 01.2019
- Assisted Head Teller in handling teller activities to ensure accurate and prompt customer service.
- Managed teller drawers, vault, change call processes, and conducted audits.
- Supervised and guided tellers in their job responsibilities.
- Identified and rectified teller differences within the predetermined standards.
- Resolved operational and functional issues related to the teller line.
- Organized teller coaching sessions to enforce standards, professionalism, and positivity.
TELLER II
TD Bank
Methuen, MA
05.2017 - 05.2018
- Provided exceptional customer service including efficient and accurate transaction processing.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Handled customer financial transactions like deposits, withdrawals, transfers, and money orders.
- Completed highly accurate, high-volume money counts via manual and machine-driven approaches.
- Managed large ATM deposits and balanced at the end of the day.
- Learned about customers' financial needs and optimized sales opportunities.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NHSkills
- Communication
- Onboarding
- Phone screenings
- Active Listening
- Recruitment & retention
- Documentation and reporting
- Detail-oriented
- Benefits/Leave of Absences
- Payroll
Certification
SHRM Certification Prep Course – Complete
LANGUAGES
Arabic – Native or Bilingual
Timeline
PAYROLL SPECIALIST
Pura Vida Miami
04.2025 - Current
SENIOR HUMAN RESOURCES GENERALIST
Jeanne D'Arc Credit Union
07.2019 - 10.2024
ALLIED HEALTH RECRUITER
Barton Healthcare Staffing
01.2019 - 07.2019
ASSISTANT HEAD TELLER
TD Bank
05.2018 - 01.2019
TELLER II
TD Bank
05.2017 - 05.2018
Bachelor of Arts - Psychology
Southern New Hampshire University