Sindy Raygoza-Velazquez
Las Vegas,NV
Summary
Hardworking and reliable Payroll Coordinator with strong ability in multitasking, problem solving, and self-motivated. Offering customer service and clerical support. Highly organized, proactive and punctual with team-oriented mentality. Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated.
Overview
8
8
years of professional experience
Work History
Payroll Specialist
DRG
Las Vegas, Nevada
05.2023 - Current
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Generated reports detailing hours worked by department, location, employee type as requested by management.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
- Processed and issued paychecks and earnings statements.
- Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Solved complex problems related to payroll processing quickly and efficiently.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Developed and maintained detailed payroll documentation and procedures guides.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Processed payroll for over 5,000+ employees bi-weekly, ensuring accuracy of pay and deductions.
- Assisted with auditing processes related to payroll.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Payroll Specialist
Deploy HR
Las Vegas, NV
09.2021 - 10.2022
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Maintained and updated database for invoicing and accounting reconciliation.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Managed payroll and time and attendance systems.
- Responded to employee inquiries regarding payroll and timekeeping.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Processed new employee paperwork and entered information into payroll system.
- Distributed and collected timecards each pay period.
- Posted work hours completed to files to properly bill clients.
- Tracked employee vacation, personal and sick leave earnings and use.
- Implemented payroll reconciliation tools to improve report accuracy.
- Enforced payroll-related policies, procedures and regulations to adhere to changing company and government standards.
Talent Sourcer
Deploy HR
Las Vegas , NV
11.2020 - 09.2021
- Explained job duties, compensation and benefits to potential candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Kept current on hiring trends and recommended solutions to improve recruiting processes.
- Ensured adherence and compliance to U.S. EEO regulations and all employment legislation.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Collaborated with human resources teams to mitigate risks and verify regulatory compliance.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Supported hiring efforts domestically and internationally.
- Participated in local job fairs and recruitment events for prospective hiring.
- Facilitated job application processes for qualified candidates.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Managed candidate activity within Applicant Tracking System (ATS).
- Created and maintained positive relationships with hiring managers and HR business partners.
- Provided hiring status updates to HR and managers for comprehensive oversight.
Front Desk Receptionist
Deploy HR
Las Vegas , NV
06.2020 - 11.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Responded to inquiries and room requests made online, by phone and via email.
- Signed for packages, recorded deliveries and distributed to personnel.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Pulled and organized requested documentation.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Front Desk Receptionist
Boca Dental And Braces
Las Vegas, NV
11.2016 - 03.2020
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
- Verified, updated and entered patient information into system.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Arranged documents for insurance claims.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Educated patients about post-operative and at-home care for optimal outcomes.
Education
GED -
St. Louis Adult Education
Las Vegas, NV 06.2019
Skills
- Customer Service
- Microsoft Office
- Organization
- Communication
- Reliable & Trustworthy
- Self-Motivated Work Ethic
- Candidate Selection
- Recruiting Software Experience
- Recruiting and Sourcing
- Background Checks
- Candidate Screening
- Online Job Boards
- Job Description Development
- Lead Generation and Prospecting
- Cold Calling
- Verbal and Written Communication
- Job Offer Development
- Client Relationship Management
- Hiring Requirements
- New Hire Orientation
- Drug Test Screenings
- Candidate Sourcing
- Team Collaboration
- Talent Acquisition
- Candidate Pipeline Development
- Payroll Policies and Procedures
- Multi-State Payroll
- New Employee Processing
- Microsoft Applications
- Typing and 10-Key Entry
- Automated and Manual Check Processing
- Discrepancy Reconciliation
- Critical Thinking
- Problem Detection
- Organization and Prioritization
- Decision Making
- Clerical Support
- Daily Payroll Activities
- Problem solving
Languages
Spanish/ Bilingual
Timeline
Payroll Specialist
DRG
05.2023 - Current
Payroll Specialist
Deploy HR
09.2021 - 10.2022
Talent Sourcer
Deploy HR
11.2020 - 09.2021
Front Desk Receptionist
Deploy HR
06.2020 - 11.2020
Front Desk Receptionist
Boca Dental And Braces
11.2016 - 03.2020
GED -
St. Louis Adult Education