Rimsha Rizvi
San Diego,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Dulles, VA
11.2019 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Bachelor of Arts - Sustainability
San Diego State University
San Diego, CA05.2025
Skills
- Training Assistance
- Managing Operations and Efficiency
- Administration and Reporting
- Staff Supervision
- Assigning Work
- Guest Satisfaction
- Shift Scheduling
- Customer Service Management
Languages
English
Urdu
Timeline
Shift Leader
Dunkin' Donuts
11.2019 - 08.2022
Bachelor of Arts - Sustainability
San Diego State University
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