Rinel Santana
Tampa ,FL
Summary
Competitive Sales leader with experience overseeing sales teams to meet sales goals. Proficient in handling customers complaints, inquiries and addressing agents concerns. Consistently complete sales reports accurately to exceed company and clients expectations. Outstanding leadership, organizational, and communication skills.
Overview
11
11
years of professional experience
Work History
Sales Manager
Elite Insurance Partners
10.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Led successful sales team 20 plus agents by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for sales team, contributing to high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Bilingual Sales Supervisor
Charter Communications
10.2018 - 10.2023
- Mentored teams 20 of agents to enhance professional development and accountability in workplace.
- Increased team productivity by implementing efficient workflows, sales techniques, and setting clear expectations for agents while delivering exceptional consumer experiences
- Offered hands-on assistance to agents, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Manager
TMPL GYM
09.2016 - 06.2018
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Membership Sales Representative
Dolphin Fitness Clubs
01.2013 - 06.2016
- Responsible for increasing sales revenue by 35% in first year of employment; through redefining target market, member retention, and marketing strategy to enhance productivity
- Consistently exceeded new sales growth quotas for company
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Education
Associate of Arts - ACTING AND COMMUNICATIONS
New York Film Academy, New York
New York, NY06.2016
Skills
- Tracking Sales Metrics
- Product and Service Sales
- Staff Management
- Meeting Quotas
- Bilingual in Spanish
Timeline
Sales Manager
Elite Insurance Partners
10.2023 - Current
Bilingual Sales Supervisor
Charter Communications
10.2018 - 10.2023
Sales Manager
TMPL GYM
09.2016 - 06.2018
Membership Sales Representative
Dolphin Fitness Clubs
01.2013 - 06.2016
Associate of Arts - ACTING AND COMMUNICATIONS
New York Film Academy, New York
Similar Profiles
Dillon O'ConnorDillon O'Connor
Sales Agent at Elite Insurance PartnersSales Agent at Elite Insurance Partners
Leticia GuzmanLeticia Guzman
Medicare Sales Agent at Elite Insurance PartnersMedicare Sales Agent at Elite Insurance Partners
Mark JoerinMark Joerin
Insurance Representative at Elite Insurance Partners (EIP)Insurance Representative at Elite Insurance Partners (EIP)
Daniel EmmertDaniel Emmert
Retail and Distribution Salesperson at St Germain's GlassRetail and Distribution Salesperson at St Germain's Glass
Andrew HarrisAndrew Harris
Cashier/Front End Service Clerk at PublixCashier/Front End Service Clerk at Publix