Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Rinexa Reyes

Baptist Health
MIAMI
2
Languages
1
Certification
5
years of professional experience

Dedicated Patient Access Representative with expertise in patient registration, insurance verification, and HIPAA compliance. Committed to delivering exceptional service and enhancing patient satisfaction.

Work History

Patient Access Representative

2 Years
Baptist Health | 08.2024 - Current
  • Managed patient check-in processes to ensure efficient registration and minimize wait times.
  • Assisted patients with insurance verification and benefits explanation, ensuring accurate coverage information.
  • Resolved patient inquiries regarding billing and scheduling, enhancing overall satisfaction with services provided.
  • Trained new staff on registration procedures and system navigation to promote consistency in service delivery.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.

Receptionist

1 Year
International Restaurant Management Group | 08.2023 - 08.2024
  • Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
  • Coordinated reservations and maintained accurate booking records using property management systems.
  • Assisted in training new reception staff, fostering a collaborative team environment.

Cashier Team Leader

2 Years 2 Months
Daily Bread Market Place | 06.2021 - 08.2023
  • Supervised cashier team to ensure efficient customer service and accurate transactions.
  • Trained new cashiers on register operation and customer interaction techniques.
  • Implemented procedures that reduced checkout wait times and improved customer satisfaction.
  • Monitored daily cash flow, ensuring compliance with financial policies and accuracy in reporting.

Education

High School Diploma

American High School Academy | Miami, FL

Associate of Arts - Nursing

Miami Dade College | Miami, FL

Certified Nursing Assistant

Baptist Health | Miami, FL | 08.2026

Skills

Customer service
Insurance verification
HIPAA compliance
Patient registration
Medical terminology
Healthcare systems navigation

Certification

  • CNA - Certified Nurse Assistant
  • Basic life support certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Patient Access Representative

Baptist Health
08.2024 - CurrentRead More

Receptionist

International Restaurant Management Group
08.2023 - 08.2024Read More

Cashier Team Leader

Daily Bread Market Place
06.2021 - 08.2023Read More

American High School Academy

High School Diploma
Read More

Miami Dade College

Associate of Arts from Nursing
Read More

Baptist Health

Certified Nursing Assistant
Read More
Rinexa Reyes