Rini Montano
Goleta,CA
Summary
SUMMARY: Dedicated and detail-oriented professional with a diverse background in business and in healthcare. Case Manager with 7 years work experience in psychiatric, substance use and behavioral health. Excellent verbal and written communication skills with an open and collaborative style. Passion for patients rights advocacy. Ability to plan and implement solutions that directly influence quality of care. Solid understanding of plan benefit structures, psychiatric/medical terminology, call center terminology and operations. Applicable experience in Medicare, Medicaid and Whole Health.
Overview
20
20
years of professional experience
Work History
Case Management Consultant (Remote)
Self Employed Services
Goleta, CA
09.2022 - Current
- Evaluates confidential legal and medical data to determine future earnings potential, and needed services.
- Performs preliminary investigations, including interviews, within mandated period of time required by either state and/or federal contracts and/or regulations.
- Assists VRC in disseminating accurate information from forensic review of medical records.
- Researches and prepares cases for Vocational Expert Report and submission to attorney.
- Excellent communication skills, both verbal and written Demonstrated leadership skills in managing projects from concept to completion
Covid Response Coordinator-Professional Expert
Santa Barbara City Collge
Santa Barbara, CA
01.2022 - Current
- COVID-19 Return to Work and Campus Emergency Response Team member assisting Vice President in coordination, facilitation and enforcement of SBCC COVID-19 protocols and objectives.
- Responds to all inquiries consistent with confidentiality and privacy policies.
- Attends meetings and gathers appropriate up-to-date information from California Department of Public Health, Santa Barbara Public Health Dept., Office of Education and other organizations to stay up to date on COVID-19, appropriate responses for school district and changes in public health orders.
- Creates training materials and policies for SBCC community (faculty, staff, visitors, vendors, etc.)
- Writes weekly newsletter and maintain current information on SBCC's COVID-19 information web page.
- Provides COVID-19 operational support to instructional, student services and operational divisions and departments.
- Provides recommendations to President's Cabinet and RTC regarding COVID-19 testing frequency and protocols.
- Manages team of Specimen Collector's at all SBCC Campus locations.
- Ensures that COVID-19 reports are documented and contact tracing is conducted to comply with Santa Barbara County Public Health Department (SBC-PHD) guidance.
- Acts as a liaison between SBCC and Santa Barbara Public Health Department.
Outbreak Investigator
County Of Santa Barbara-Public Health Dept.
Santa Barbara, CA
08.2020 - 12.2021
- Directed the assignment of disease mitigation activities, and monitored progress to ensure investigations were completed in a timely manner.
- Independently managed case load that included cases from schools, health care facilities, & businesses throughout Santa Barbara County.
- Collaborated in the collection, analysis, and evaluation of processes and outcome measures related to case investigation/contact tracing activities and related program objectives.
- Employed best practices in the management of virtual workforce and implemented appropriate remote working policies/procedures, including provisions for patient confidentiality and data security.
- Surveilled ongoing COVID-19 infections to verify adequate data collection, control procedures and interventions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Business Owner
INRI International, Inc. Dba INRI Transport
Moreno Valley, CA
03.2003 - 09.2019
- Owned and Operated towing business which maintained multiple Law Enforcement (DEA, CHP Evidence, Border Patrol) contracts throughout the County of Riverside.
- Developed Request for Proposal's for presentation and submission to Local Law Enforcement Agencies and State Law Enforcement Agencies.
- Secured multiple law enforcement contracts exceeding $1.0 million in yearly revenue.
- Developed sales presentation material and promotion initiatives to increase customer awareness and obtain new accounts.
- Established protocols and procedures for routine administrative functions (e.g., coordinating schedules, employee time and attendance, proper use of equipment).
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Directed traffic accident response during major freeway accidents to support public and law enforcement safety.
Hospital Discharge Manager
DaVita Inc.
Redlands, CA
06.2011 - 03.2014
- Built and maintained strong relationships with hospital Case Managers, Discharge Planners, Social Workers, Physicians, and others who support patients in renal failure and required dialysis.
- Collaborated with field operations team and Medical Directors to promote admissions readiness in all its forms: active communication, time-to-response, patient rights, process improvement.
- Managed diverse patient caseload which required traveling to multiple hospitals within two counties.
- Reviewed medical charts and served as liaison between patient and outpatient dialysis centers.
- Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
- Solved problems related to abrupt changes in discharge; coordinated updates and communicated discharge plans.
Education
Bachelor of Arts - Psychology
California Baptist University
Riverside, CA2005
Skills
Human Resources Policies
Labor Relations
Strategic Management
Medicare compliance requirements
Strong Written And Oral Communication
Employee Relations
Policy Development
Experience in managed care environment
Compensation structuring
Timeline
Case Management Consultant (Remote)
Self Employed Services
09.2022 - Current
Covid Response Coordinator-Professional Expert
Santa Barbara City Collge
01.2022 - Current
Outbreak Investigator
County Of Santa Barbara-Public Health Dept.
08.2020 - 12.2021
Hospital Discharge Manager
DaVita Inc.
06.2011 - 03.2014
Business Owner
INRI International, Inc. Dba INRI Transport
03.2003 - 09.2019
Bachelor of Arts - Psychology
California Baptist University