Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rinkal Patel

Groves,TX

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Manager

Tedna trucking
Groves, Texas
01.2021 - 01.2024
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Created monthly reports for senior management summarizing operational performance metrics.

Cashier

Swift Gas Station
Nederland, Texas
01.2019 - 11.2020
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Head Server

Indaroma
Alexandria, VA
03.2017 - 12.2018
  • Ensured that all tables were properly set up with appropriate supplies.
  • Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
  • Greeted guests, provided menus and answered questions regarding menu items.
  • Ensured compliance with health department regulations by monitoring food safety practices throughout the restaurant.
  • Managed cash register operations including ringing up orders and processing payments accurately.
  • Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
  • Explained daily specials and made recommendations upon request.
  • Assisted in developing promotional activities such as special events or discounts to attract more business.
  • Developed training materials for new employees on restaurant policies, procedures, and standards.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with customers.

Education

MBA -

Campbellsville High School
Campbellsville, KY
07-2023

Master of Science - Management Information Systems

Stratford University
Falls Church, VA
06-2018

BBA - Marketing

Maliba University
Bardoli Surat India
07-2014

Skills

  • Workforce Management
  • Business Administration
  • Performance Management
  • Financial Management
  • Staff Development
  • Operations Management
  • Marketing
  • Strategic Planning
  • Negotiation
  • Sales Techniques
  • Budget Control
  • Sales management
  • Time Management
  • Schedule Preparation

Timeline

Manager

Tedna trucking
01.2021 - 01.2024

Cashier

Swift Gas Station
01.2019 - 11.2020

Head Server

Indaroma
03.2017 - 12.2018

MBA -

Campbellsville High School

Master of Science - Management Information Systems

Stratford University

BBA - Marketing

Maliba University
Rinkal Patel