Rinku Shah
South Windsor,CT
Summary
Dynamic Sales Associate with a proven track record at Pralines N Cream, adept in customer service and sales expertise. Excelled in building customer relationships and exceeding sales goals, achieving monthly targets consistently. Skilled in merchandise display and cash register operation, I significantly enhanced store performance and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Pralines N Cream
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about serving size , form,flavors, product options
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific product
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Associate
Boozebarn
Canterbury, CT
09.2023 - 12.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Threader
Miracle Eyebrows
Manchester Ct
03.2019 - 06.2023
- Contributed to positive salon atmosphere by maintaining a friendly demeanor and professional appearance at all times.
- Provided constructive feedback during team meetings regarding improvements in processes or communication that led to enhanced productivity within the salon environment.
- Demonstrated adaptability by quickly learning new threading methods as industry trends evolved.
- Completed tasks according to production sheets specifications and quality standards to meet or exceed tight tolerances and avoid wasting materials.
- Worked with supervisors to troubleshoot and resolve encountered equipment or material issues and maintain optimal production levels.
- Exceeded performance expectations through consistently meeting or exceeding assigned sales targets for additional products and services.
- Increased client retention through exceptional interpersonal skills and attention to detail.
- Collaborated with team members to provide consistent, high-quality threading services across the salon.
- Delivered personalized recommendations for complementary treatments or products based on individual clients'' needs and preferences.
- Upheld strict sanitation protocols during every threading procedure, ensuring the safety of both the client and technician.
- Educated clients on proper eyebrow care, resulting in improved appearance and maintenance between appointments.
- Ensured client satisfaction with thorough consultations before each threading session, addressing questions and concerns promptly.
- Maintained a clean and organized work station for efficient service delivery and optimal hygiene.
- Established a strong rapport with clients, earning trust through consistent high-quality threading results and genuine care for their wellbeing.
- Supported overall salon operations, including inventory management, equipment maintenance, and cleanliness standards compliance.
- Promoted salon loyalty programs, leading to increased repeat business and referrals from satisfied clients.
- Participated in ongoing training opportunities to stay current on best practices in the threading industry.
- Managed appointment scheduling efficiently to maximize daily client volume without compromising quality of service.
- Implemented effective time management strategies to minimize wait times and accommodate walk-in clients whenever possible.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Sales Associate
Sams Club
Newington, CT
05.2016 - 12.2017
- Helped customers locate products and checked for the inventory instore
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION - Accounting
Maharaja Saiyajirao University
Gujarat, India 🇮🇳 04.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash register operation
- Reliable and punctual
- Multi-tasking strength
- Listening skills
- Problem-solving
- Sales expertise
- Store opening and closing
- Customer needs assessment
- Adapt to diverse groups
- Product recommendations
- Self-checkout assistance
- Task prioritization
- Upselling and cross selling
- Feedback implementation
- Exceeds sales goals
- Service oriented
- Complex Problem-solving
- Upselling
- Retail store operations
- Policy and procedure adherence
- Merchandise display
- Order processing
- Sales goals attainment
- Brand promotion
Languages
English, Hindi ,Gujarati.
Full Professional
Timeline
Sales Associate
Boozebarn
09.2023 - 12.2024
Threader
Miracle Eyebrows
03.2019 - 06.2023
Sales Associate
Sams Club
05.2016 - 12.2017
Sales Associate
Pralines N Cream
POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION - Accounting
Maharaja Saiyajirao University