Rion Fletcher
Los Angeles,CA
Summary
Motivated Hospitality worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Tiny Boxwoods
06.2018 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server and Bartender
The Vineyard At Florence
05.2017 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server and Barback
Counter Three 5 VII
10.2016 - 06.2017
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Barista
Starbucks
08.2016 - 06.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Radio-Television-Film
University of Texas At Austin
Austin, TX06.2020
Skills
- Food Running
- Table Bussing
- Safe Food Handling
- Guest Engagement
- Supply Restocking
- Service Prioritization
- Food Sales and Promotion
- Menu Memorization
- Suggestive Selling
- Wine Service
- Wine Pairings
- Positive Attitude
- Effective Communication
- Wine Pairing Knowledge
Timeline
Server
Tiny Boxwoods
06.2018 - 02.2020
Server and Bartender
The Vineyard At Florence
05.2017 - 08.2017
Server and Barback
Counter Three 5 VII
10.2016 - 06.2017
Barista
Starbucks
08.2016 - 06.2017
Bachelor of Science - Radio-Television-Film
University of Texas At Austin
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