Rio S Diaz
Wesley Chapel,FL
Summary
High-energy sales leader with proven relationship-building skills and significant background working with Hughes Tool Supply customers.
Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise.
Overview
8
8
years of professional experience
Work History
Sales Associate and Technician
Superior Water Conditioning Featuring Kinetico
Lutz, FL
03.2022 - 02.2024
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
- Tracked sales performance metrics to identify trends in market place.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Operated specialized diagnostic tools used to identify system faults.
Sales Representative
Hughes Tool Supply
Land O' Lakes, FL
04.2020 - 02.2022
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Cook and Server
Ihop
Monrovia, Maryland
04.2018 - 02.2020
- Money handling. Responsible for providing and maintaining excellent customer service. Cooperate with fellow coworkers in order to meet goals. Greeting customers.
- Total customer orders, receive payments via cash, credit cards, debit cards, and make necessary changes.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
Forklift and Palletjack Operator
Costco
Monrovia, Maryland
03.2016 - 01.2018
- Unloaded inbound shipments, prepared and stacked skids for outbound shipments, and loaded materials into trucks in cooperation with truck drivers.
- Tied and secured loads to prevent shifting or damage to items.
- Secured loads on pallets to minimize damage and worker injuries.
- Performed routine maintenance on equipment to ensure optimal performance.
- Collaborated with coworkers to perform projects quickly and meet business goals.
Education
High School Diploma -
2013
Skills
- Personal Coaching
- Communication skills
- Strong interpersonal skills
- Excellent customer service
- Forklift and Palletjack operator
- Product Sales
- Payment Processing CRM
- POS System Operation
- Sales closing
- Bilingual -( spanish- english)
- Problem-solving skills
- B2B sales and customer service
Timeline
Sales Associate and Technician
Superior Water Conditioning Featuring Kinetico
03.2022 - 02.2024
Sales Representative
Hughes Tool Supply
04.2020 - 02.2022
Cook and Server
Ihop
04.2018 - 02.2020
Forklift and Palletjack Operator
Costco
03.2016 - 01.2018
High School Diploma -
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