Riquita Mathis
Louisville,KY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Family Dollar
2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Dollar General Market
08.2021 - 03.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Supervisor
Kroger
10.2018 - 07.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Supervisor
Humana
05.2015 - 09.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Diploma - undefined
East St Louis Sr High
East St Louis, LL06.1999
Skills
- Financial Statements
- Shift Checklists
- Store Opening and Closing Procedures
- IBM Notes
- Oracle E-Business Suite Financials
- Microsoft Excel
- Inventory Management
- Microsoft Windows
Timeline
Store Manager
Dollar General Market
08.2021 - 03.2023
Supervisor
Kroger
10.2018 - 07.2021
Supervisor
Humana
05.2015 - 09.2018
Diploma - undefined
East St Louis Sr High
Store Manager
Family Dollar
2023 - Current
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