Risa Brooks
Greenwood Village,CO
Summary
Dynamic administrative professional with extensive experience at The Black Tux and Ricoh-USA. Proven expertise in office management and data handling, complemented by strong interpersonal skills. Successfully trained new cashiers at Lowe's, enhancing team performance and customer satisfaction. Committed to delivering exceptional service and optimizing operational efficiency.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
The Black Tux
Lone Tree, Colorado
06.2025 - 10.2025
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Assisted customers with product selection and inquiries during peak hours.
Sr. Onsite Services Specialist Managed Services
Ricoh-USA
Englewood, Colorado
01.2022 - 09.2023
- Sorted and distributed Distributed mail and sorting. Sending out packages. Data entry, spreadsheets mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch and distribute to the correct recipient.
- Pleasantly greeted customers.
Head Cashier
Lowe's Home Improvement
03.2017 - 05.2019
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance.
- Processed both cash and card purchases and returns.
- Resolved escalated customer disputes with special actions such as discounts.
Education
Criminal Justice
Augusta Technical College
Augusta, GASkills
- Administrative support and office management
- Spreadsheet and data management
- Filing and archiving systems
Timeline
Administrative Assistant
The Black Tux
06.2025 - 10.2025
Sr. Onsite Services Specialist Managed Services
Ricoh-USA
01.2022 - 09.2023
Head Cashier
Lowe's Home Improvement
03.2017 - 05.2019
Criminal Justice
Augusta Technical College