Rita Atwan
San Francisco,United States
Summary
Dynamic and customer-focused professional with experience at JCPenney, excelling in payment processing and drawer balancing. Proven ability to enhance customer satisfaction through effective communication and product recommendations. Recognized for maintaining accuracy in transactions and fostering a welcoming store environment, contributing to increased sales and repeat business.
Overview
12
12
years of professional experience
Work History
Cashier
JCPenney
10.2018 - 06.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Bagger
Safeway
09.2009 - 06.2011
- Communicated with cashiers and customers to learn about bagging needs.
- Bagged customer purchases while paying mind to industry best practices.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Returned unwanted merchandise and retrieved specially requested products.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Worked together with cashiers to guarantee customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
High School Diploma -
Lincoln High School
San Francisco06-2007
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Payment processing
- Ordering and stocking
- Report preparation
- Refund handling
- Checkout monitoring
- Customer service
- Time management skills
Timeline
Cashier
JCPenney
10.2018 - 06.2021
Bagger
Safeway
09.2009 - 06.2011
High School Diploma -
Lincoln High School
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