Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Rita Guzman

Enviroscapes
Brighton,CO
1
Language
2
years of professional experience

Progressive Customer Service Representative with a proven track record at Enviroscapes, leveraging active listening and critical thinking to resolve customer complaints and ensure satisfaction. Smoothly booked and set appointments and worked with customers schedules. Kept track of data and maintained accurate financial records.

Work History

Customer Service Representative

2 Years 5 Months
Enviroscapes | 02.2024 - 07.2026
  • Adressed customer inquiries by throughly communicating and using problem fixing techniques.
  • Worked and communicated with team members to ensure set routines and improve response times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded and reassured customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

GED

Ogburn School

Skills

Customer service
Active listening
Adaptability
Data entry
Scheduling
Billingual

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Enviroscapes
02.2024 - 07.2026Read More

Ogburn School

GED
Read More
Rita Guzman