Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rita Johansson

Seattle,WA

Summary

Results-driven professional with a strong work ethic and proven success at Instacart, where I achieved high customer satisfaction through efficient order selection and communication. Skilled in mobile payment processing and proficient in Microsoft Office, I consistently ensured timely deliveries at Amazon Flex, enhancing customer experiences through accuracy and reliability.

Professional shopper with proven ability to select high-quality products and meet client specifications. Skilled in maintaining strong vendor relationships, ensuring timely deliveries, and managing multiple tasks efficiently. Team-oriented with strong focus on collaboration and achieving results, adapting to changing needs with ease. Reliable, detail-focused, and adept at providing exceptional service and satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shopper

Instacart
12.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained good communication with the customers during their orders.

Logistics

Amazon Flex
03.2020 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.

Education

Bachelor of Arts - Business Management And Marketing

Golden Gate Univesrity
San Francisco, CA
06-2014

Skills

  • Strong work ethic
  • Mobile payment processing
  • Word Office Outlook
  • Word Excel
  • Word Power Point

Certification

Washington Mandatory Alcohol Server Training, class 12

Timeline

Shopper

Instacart
12.2023 - Current

Logistics

Amazon Flex
03.2020 - 11.2023

Bachelor of Arts - Business Management And Marketing

Golden Gate Univesrity
Rita Johansson