RITA JONES
JACKSON,MS
Summary
Dedicated Medical Assistant with extensive experience at CENTRAL MS HEALTH SERVICES, skilled in patient scheduling and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in phlebotomy and maintaining HIPAA compliance, contributing to improved health outcomes and streamlined office operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
CENTRAL MS HEALTH SERVICES
JACKSON, MS
07.2015 - Current
- Assisted healthcare providers with patient intake and documentation processes.
- Scheduled patient appointments using electronic health record systems.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Supported patients by answering questions and providing information on procedures.
- Collected and processed patient specimens for laboratory testing efficiently.
- Maintained accurate patient records in compliance with confidentiality regulations.
- Provided basic clinical support during examinations and procedures as directed.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Prepared lab specimens for diagnostic evaluation.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Certified Nursing Assistant
Pleasant Hills Nursing Home
JACKSON, MS
02.2010 - 06.2015
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Documented patient care activities accurately in electronic health records system.
- Collaborated with multidisciplinary team to develop personalized care plans.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Applied Science - Medical Technology
Delta Technical College
Horn Lake, MS05-2015
High School Diploma -
BAY SPRINGS HIGH SCHOOL
Bay Springs, MS05-1993
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Compassionate
- Electronic medical records
- Immunization administration
- Phlebotomy techniques
- CPR
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Medical supply inventory
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
CENTRAL MS HEALTH SERVICES
07.2015 - Current
Certified Nursing Assistant
Pleasant Hills Nursing Home
02.2010 - 06.2015
Associate of Applied Science - Medical Technology
Delta Technical College
High School Diploma -
BAY SPRINGS HIGH SCHOOL