Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Mollinedo

Highland,CA

Summary

Accomplished Certified Pharmacy Technician from CVS Pharmacy, adept in medication dispensing and insurance billing, demonstrated exceptional problem-solving skills and HIPAA compliance. Enhanced patient care and increased customer satisfaction through efficient prescription management and personalized service, showcasing a blend of technical proficiency and customer service excellence. Accomplished and certified Pharmacy Technician with over 30 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

30
30
years of professional experience

Work History

Certified Pharmacy Technician

CVS Pharmacy
12.1994 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Education

High School Diploma -

Fontana High School
Fontana, CA
06.1987

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing

Timeline

Certified Pharmacy Technician

CVS Pharmacy
12.1994 - Current

High School Diploma -

Fontana High School
Rita Mollinedo