Rita Ortiz
Bronx,NY
Summary
Dynamic vocational case manager focused on transforming lives through effective case management and workforce development. Drives measurable job placements by facilitating employment readiness workshops, conducting vocational assessments, and collaborating with community organizations to empower clients towards self-sufficiency.
Overview
10
10
years of professional experience
Work History
Senior Vocational Case Manager
NADAP
New York, NY
05.2022 - 07.2026
- Conducted comprehensive vocational assessments to identify employment goals, skills, strengths, and barriers to employment.
- Developed individualized employment and service plans based on clients' vocational goals and needs.
- Provided individualized employment counseling, job readiness coaching, and career guidance.
- Provided ongoing support and advocacy to help clients overcome barriers to employment and achieve self-sufficiency.
- Assisted clients in identifying and articulating transferable skills to improve job search success and interview performance.
- Monitored client participation and progress toward employment goals, providing tailored support and referrals to enhance job readiness.
- Conducted intake assessments to evaluate clients' employment history, skills, career interests, and barriers to employment.
- Maintained case notes, progress reports, and client documentation to ensure program compliance and facilitate tracking of client outcomes.
- Maintained accurate case notes, assessments, service plans, and progress reports in compliance with program requirements.
- Monitored client participation, attendance, and progress toward employment goals.
- Facilitated weekly employment readiness workshops covering job search techniques, interview preparation, resume development, and career planning.
- Facilitated workshops on resume writing, interview preparation, job search strategies, and workplace readiness.
- Collaborated with job developers and staff to facilitate successful job placements and enhance employment retention.
- Conducted outreach and follow-up activities to encourage client engagement and program participation.
- Completed administrative tasks, data entry, and documentation in a timely and accurate manner.
- Provided one-on-one vocational counseling, career guidance, and job readiness coaching.
Career Advisor/Recruiter
Equus (ResCare)
Brooklyn, NY
07.2019 - 04.2022
- Conducted individualized employment counseling to empower clients in securing and sustaining long-term employment.
- Supported clients with job placement, retention, and career advancement through collaboration with multidisciplinary teams to enhance client outcomes.
- Facilitated job retention workshops to strengthen workplace skills and promote stability among participants.
- Reviewed assessment data and incorporated client input into employment plans and measurable goals.
Engagement Specialist
Equus (ResCare)
Brooklyn, NY
05.2019 - 07.2019
- Conducted outreach to clients referred by HRA's WeCare program, facilitating participation in clinical assessments and services.
- Assisted clients in scheduling medical, mental health, and substance use evaluations, enhancing access to necessary care.
- Reviewed and organized client medical documentation, streamlining engagement and service planning processes.
Intake Specialist
FEDCAP
Bronx, NY
05.2017 - 02.2019
- Conducted comprehensive psychosocial assessments for clients referred by HRA, facilitating their access to necessary medical evaluations.
- Trained and onboarded new Intake Specialists and Medical Case Managers, enhancing team capacity to support client needs.
- Collaborated with interdisciplinary medical teams to determine clients' functional capacities and barriers to employment.
- Ensured accuracy of client data and proper coding for service billing, contributing to streamlined billing processes.
Case Manager
Praxis Housing Initiatives
Bronx, NY
08.2016 - 02.2017
- Conducted assessments and developed individualized service plans, enhancing client stability and promoting self-sufficiency.
- Provided referrals, counseling, and advocacy, connecting clients with essential medical, mental health, and substance abuse services.
- Facilitated workshops and support groups, strengthening life skills and fostering client independence.
- Assisted clients in navigating public assistance systems and collected program fees.
Education
Bachelor of Science - Behavioral Science
Mercy College
Dobbs Ferry, NY05-2015
Skills
- Client assessment
- Case Management
- Resource coordination
- Client Advocacy
- Career development
- Workforce Development
- Workshop Facilitation
- Workplace Readiness
- Interview Preparation
- Resume Development
- HRA navigation
- DHS navigation
- Occupational Evaluation
Timeline
Senior Vocational Case Manager
NADAP
05.2022 - 07.2026
Career Advisor/Recruiter
Equus (ResCare)
07.2019 - 04.2022
Engagement Specialist
Equus (ResCare)
05.2019 - 07.2019
Intake Specialist
FEDCAP
05.2017 - 02.2019
Case Manager
Praxis Housing Initiatives
08.2016 - 02.2017
Bachelor of Science - Behavioral Science
Mercy College