Rita Rodrigues

• Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
• Promoted ongoing sales, promotions and upcoming events, boosting sales Number%.
• Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
• Conducted comprehensive wardrobe assessments for clients, identifying gaps and recommending key pieces for versatile styling options.

• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Checked and verified photo identification prior to granting facility access.
• Completed full building and grounds patrols to spot and investigate concerns.
• Wrote detailed reports of all security breaches and investigations.

• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Cleaned counters, machines, utensils, and seating areas daily.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.

interacting with customers on the sales floor, providing product information, assisting with purchase decisions, and completing sales transactions by greeting customers, answering questions, demonstrating products, and processing payments, while aiming to achieve sales goals and deliver excellent customer service