Rita Rozier
2506 Lott Rd
Summary
Experienced with classroom management and organization, enhanced engagement and interaction leading to a 15% increase in class participation. Co-developed and executed lesson plans in alignment with leads teachers curriculum, tailoring, instruction to meet diverse, needs of students. Introduced interactive technology tools into the lessons. achieving 25% increase student engagement metrics. Produced monthly newsletter to update parents on classroom performance and upcoming events.
Overview
2027
2027
years of professional experience
Work History
Pharmacy Technician
Air Force
- Assisted pharmacists in preparing and dispensing medications according to prescriptions.
- Maintained accurate inventory of pharmaceuticals and supplies, ensuring compliance with safety regulations.
- Processed medication orders using pharmacy management systems, improving workflow efficiency.
- Educated patients on medication usage, side effects, and storage requirements.
- Collaborated with healthcare team to optimize patient care through effective medication management.
- Trained new pharmacy staff on operational protocols and best practices for customer service.
- Implemented process improvements that enhanced accuracy in medication dispensing operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Developed patient education materials on medication management, contributing to community health awareness.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Volunteer
Good News Club Ministries International
Mobile, AL
03.2023 - Current
- Assisted in organizing community outreach events to promote children's programs.
- Supported curriculum development by adapting materials for diverse learning needs.
- Engaged with children during activities, fostering a positive and inclusive environment.
- Collaborated with team members to ensure smooth operation of weekly sessions.
Military Police Officer
Air Force
San Antonio, TX
03.1998 - 06.2000
- Enforced base security protocols to ensure safety and compliance.
- Conducted routine patrols to monitor and assess potential security threats.
- Responded promptly to incidents, effectively managing crisis situations.
- Coordinated with local law enforcement agencies to strengthen community relations.
Education
Master of Science - Pharmacy
Community College of The Air Force
Montgomery, ALMaster of Arts - Biblical Studies
Bread of Life Christian Theology Seminary
San Antonio, TX06.2022
Skills
Science
- Teamwork and collaboration
- Organized and efficient
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Relationship building
- Customer service
- Public speaking
- Decision-making
- Answering phones
- Food distribution
- Event planning
- Professional appearance
- Community outreach
- Telephone etiquette
- Photography and videography
- Conflict resolution
- Volunteer recruitment
- Fundraising
- Cultural awareness
- Data entry
- Fundraising events
- Disability awareness
- Client relations strength
- Administrative tasks
- Administrative support
- Documentation and reporting
- Friendly and outgoing
- Multitasking and organization
- Clear communication
- Active listening
- Self motivation
- Analytical thinking
- MS office
- Positive attitude
Timeline
Volunteer
Good News Club Ministries International
03.2023 - Current
Military Police Officer
Air Force
03.1998 - 06.2000
Pharmacy Technician
Air Force
Master of Science - Pharmacy
Community College of The Air Force
Master of Arts - Biblical Studies
Bread of Life Christian Theology Seminary