Rita Thornton
Dothan
Summary
Experienced Assistant Restaurant Manager with a proven track record at My Pie Pizza, adept in shift management and excelling in customer service. Skillfully reduced labor costs while ensuring peak-time efficiency, and led a team of 9 to enhance customer satisfaction. Expert in staff training and maintaining food safety compliance, consistently delivering top-quality service.
Focused tax preparer conducting face-to-face tax interviews and completing tax returns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Tax Preparer
Liberty Tax Service
12.2024 - Current
- Efficient completion of federal, state, and local income tax returns across multiple industries.
Assistant Restaurant Manager
My Pie Pizza
02.2022 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy of funds at the end of the day.
- Ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Managed team of up to 9 restaurant staff, maintaining exceptional customer service and quality standards.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Bachelor of Science - Finance
Troy University
Dothan, AL12-2009
Skills
- Shift management
- Food safety compliance
- Employee scheduling
- Staff training and development
- Customer service
- Income tax preparation
- Client communication
Accomplishments
- Worked with clients to prepare individual taxes during tax season.
Tax preparer
Certification
- ServSafe Food Protection Manager Certification.
- Certified Tax preparer
Timeline
Certified Tax Preparer
Liberty Tax Service
12.2024 - Current
Assistant Restaurant Manager
My Pie Pizza
02.2022 - Current
- ServSafe Food Protection Manager Certification.
- Certified Tax preparer
Bachelor of Science - Finance
Troy University
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