Rita Young

Provided day to day support of the clinical staff, provider portal, and mailroom functions including management of incoming information relative to healthcare services. Responsible for managing and facilitating authorization requests which included the management of all inbound clinical information. Coordinated care for the members. Assisted members in coordinating medical authorizations and helped them understand their health insurance.

• Coordinated patient care services across multiple departments and healthcare providers.
• Managed scheduling and logistics for clinical appointments and procedures.
• Facilitated communication between patients, families, and healthcare teams.