Rita Yvonne Baker
Wichita Falls,TX
Summary
Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
43
43
years of professional experience
Work History
Owner Operator Distributer
Self Employed Services
01.2003 - 12.2020
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Sales Representative - Territory Manager
Nabisco Biscuit
10.1977 - 10.1999
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Owasso High School
Owasso, OK05.1969
Skills
- Budget Administration
- Labor Relations
- Administrative Oversight
- Regulatory Compliance
- Industry Knowledge
- Decision Making
- Leadership Abilities
- Small Business Operations
- Sales Leadership
- Staff Hiring
- Customer Relations
- Sales Management
- Problem Solving
- Employee Training
- Coaching and Mentoring
- Order Supplies
- Hiring and Staffing
- Microsoft Excel
- Sales Activities
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteImportant To Me
Work from home optionFlexible work hoursWork-life balance4-day work weekTimeline
Owner Operator Distributer
Self Employed Services
01.2003 - 12.2020
Sales Representative - Territory Manager
Nabisco Biscuit
10.1977 - 10.1999
High School Diploma -
Owasso High School
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