Ritchy Bernard
North Miami,FL
Summary
Highly motivated professional with a strong focus on interpersonal, self-management, and problem-solving skills. Seeking an opportunity to leverage these strengths in a position that will allow for personal and professional growth. Committed to delivering exceptional results and exceeding expectations, eager to contribute expertise to a dynamic team environment.
Overview
16
16
years of professional experience
Work History
Office Administrative Assistant
Dales Insurance
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Security Officer Supervisor
Golden Protection Security Services
07.2021 - Current
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
Tommy Bahama
09.2021 - 07.2023
- Welcoming customers
- Maintaining floor appearance
- Directing customers to goods
- Operating cash registers
- Help customers find items that best fit the style they are searching for
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Security Officer
Top Guard Security
03.2019 - 02.2020
- Securing the premises
- Personnel by staying on patrol
- Monitoring surveillance equipment
- Performing building inspections
- Guarding entry points
- Verifying visitors
Theatre Usher
IPic Theaters
10.2015 - 05.2017
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Sanitary Manager
Lehrman Day School
01.2009 - 10.2015
- Clean hazardous spills and perform other protective activities
- Operate the cooling system occasionally
- Maintained over 30 classrooms and administrative personnel offices
- Mops and use floor buffers, power washing equipment
- Assisted Maintenance Department Manager
- Stock boxes, clean the windows and windowsills, bathrooms, floors, elevators and general ground maintenance
- Event Area Setups
- I greet parents and students into the school
Education
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, FL05-2020
Associate in Arts - Criminal justice
Miami Dade College
Miami, FL04.2017
High School Diploma -
North Miami Senior High
North Miami, FL06.2013
Skills
- Bilingual
- Phone Etiquette
- Communication skills
- Access Control
- Security management
- Threat Assessment
- Risk Analysis
- Verbal Communication
- Scheduling appointments
Additional Information
Highly motivated, self-starter who takes initiative with minimal supervision, Dependable, positive, and open to new ideas., Quick learner and team player., Highly organized., Exceptional listener and communicator who effectively conveys verbal and written information.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
French
Native or Bilingual
Creole ( Haiti )
Native or Bilingual
Timeline
Office Administrative Assistant
Dales Insurance
04.2024 - Current
Sales Associate
Tommy Bahama
09.2021 - 07.2023
Security Officer Supervisor
Golden Protection Security Services
07.2021 - Current
Security Officer
Top Guard Security
03.2019 - 02.2020
Theatre Usher
IPic Theaters
10.2015 - 05.2017
Sanitary Manager
Lehrman Day School
01.2009 - 10.2015
Associate in Arts - Criminal justice
Miami Dade College
High School Diploma -
North Miami Senior High
Bachelor of Arts - Criminal Justice
Miami Dade College
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